Privacy Policy

1. Introduction

Welcome to Solarpaddy, a platform powered and operated by Haqqman Technology Limited ("Haqqman", "we", "us", or "our"). Solarpaddy is an Operating System designed to facilitate Africa’s sustainable energy transition by providing solar estimations, verified provider directories, and Environmental, Social, and Governance (ESG) tracking tools.

We respect your privacy and are committed to protecting your personal data. This Privacy Policy informs you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tells you about your privacy rights and how the law protects you. This policy complies strictly with the Nigeria Data Protection Regulation (NDPR), the Nigeria Data Protection Act (NDPA), and where applicable to users within the European Economic Area (EEA), the General Data Protection Regulation (GDPR).

2. Data We Collect

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data: Includes first name, last name, username or similar identifier, and title (specifically for verified providers or registered users).
Contact Data: Includes billing address, location data (such as state, region, or specific coordinates provided to the solar calculator), email address, and telephone numbers.
Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
Usage Data: Information about how you use our website, calculators, directories, and services.
Energy & Infrastructure Data: Non-personally identifiable information regarding your property type, monthly power expenditure, and grid tariff bands used purely for mathematical computations within the Solar Calculator.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To provide the Services: To deliver highly accurate solar capacity estimations and match you with relevant, verified Solar Providers in your jurisdiction.
To manage our relationship with you: Which will include notifying you about changes to our terms or privacy policy, and providing customer support.
For platform improvement: To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
To comply with legal obligations: Such as responding to legal requests or preventing fraud.

5. International Data Transfers

Some of our external third parties are based outside Nigeria and the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside those regions.

Whenever we transfer your personal data out of Nigeria or the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the National Information Technology Development Agency (NITDA) or the European Commission.
Where we use certain service providers, we may use specific contracts approved by the relevant authorities which give personal data the same protection it has within Nigeria and the EEA (e.g., Standard Contractual Clauses).

6. Your Privacy Rights

Under the NDPR and GDPR, you have extensive rights regarding your personal data. You have the right to:

Request access to your personal data (commonly known as a "data subject access request").
Request correction of the personal data that we hold about you.
Request erasure of your personal data (the "right to be forgotten").
Object to processing of your personal data where we are relying on a legitimate interest.
Request restriction of processing of your personal data.
Request the transfer of your personal data to you or to a third party (Data Portability).
Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us at our official privacy email address listed below. We try to respond to all legitimate requests within one month.

7. Data Security & Retention

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access to your personal data is limited to those employees, agents, contractors, and other third parties who have a business need to know.

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

8. Contact Information

Haqqman Technology Limited is the data controller responsible for your personal data. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact our Data Protection Officer (DPO) using the details set out below:

Legal Entity: Haqqman Technology Limited
Email Address: privacy@solarpaddy.com
Jurisdiction: Federal Republic of Nigeria

You have the right to make a complaint at any time to the Nigeria Data Protection Commission (NDPC) or your relevant local supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the authorities, so please contact us in the first instance.